Change order: pricing a change before it happens
A change order is a written, priced amendment to an approved scope, signed before the work proceeds. What it must contain, and why verbal changes are the most reliable way to lose money on a project.
By Idan Mann, founder of NYA
The short answer
A change order is a written amendment to an already-approved scope: what is changing, what it costs, and what it does to the schedule, signed by the client before the work proceeds. Its purpose is to convert a conversation into an agreement while the change is still hypothetical.
Every project changes. What separates a profitable one from a painful one is whether the changes were priced in advance or absorbed. A change order is not bureaucracy — it is the moment where "could we just…" acquires a number, and the client decides whether they want it at that number.
What a change order has to contain
- What is changing, described against the approved scope it amends — with the original line referenced, not paraphrased.
- Why, briefly. Client request, site condition, vendor discontinuation and design error are four very different origins and they allocate cost differently.
- The cost delta, broken into goods and time, including any restocking or cancellation charge on what is being replaced.
- The schedule impact, in weeks. A substituted item with a longer lead time can move an install date further than its price moves the budget.
- Approval, dated, before the work starts.
Change orders and design fees
Under a flat fee, changes are where the fee is lost: the scope moved but the number did not. That is why flat-fee agreements should name what triggers a change order — a revision round beyond the stated allowance, a room added, a specification reworked after approval. Our fee calculator has a contingency input for exactly this reason, but a contingency is a cushion, not a substitute for the clause.
Common questions
- Who pays for a change caused by a discontinued item?
- That is a contract question, and it is worth settling before it happens. Many agreements treat vendor discontinuation as a project risk borne by the client — the goods must still be bought — while the re-specification time is either absorbed or billed hourly depending on how the fee is structured.
- Does a change order need a signature?
- It needs a recorded, dated approval; a signature is the traditional form and a per-item electronic acceptance is the practical one. What matters is that the record shows the client saw the price and the schedule impact before the work went ahead.